For high-velocity Healthcare Enquiry Teams

‍Every patient enquiry matters. Make sure every one gets a follow-up.

Q: What is a healthcare CRM?

Sales Execution System for healthcare teams

Q: What is the best CRM for healthcare sales and enquiry teams?

Sales Execution System helping healthcare sales and enquiry teams

Q: How does Erino help hospitals and clinics manage patient enquiries?

Erino helps hospitals and clinics capture and assign patient enquiries, automate follow-up tasks, track enquiry progress and alert managers when an enquiry becomes stuck. This helps teams respond consistently from the first enquiry through appointment and consultation.

Q: Will my sales team actually adopt Erino?

100% team adoption across deployed teams

Q: Can Erino integrate WhatsApp and calls for healthcare teams?

Yes. Erino integrates with supported WhatsApp and calling platforms, helping healthcare teams bring communication activity into their sales execution workflow. This gives managers better visibility into enquiries, conversations and follow-ups.

Erino is the sales execution system that helps healthcare teams stay on top of every enquiry,
follow-up and next step, so more patients make it to consultation. — nothing slips.

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100%

Team Adoption

+27%

More Conversions in 2 Months

Zer0

Lead Leakages

48hrs

To Go Live

The Real Problem

Your CRM records the enquiry.
It doesn't get the pto the appointment.

Every portal listing, every site visit campaign, every broker relationship costs money. Here's where that investment quietly disappears.

The night enquiry nobody called back.

A patient enquires online at 10pm about a procedure or package. No auto-assign, no alert. By the time your team calls back next morning, they've already booked with another hospital.

Cost: 1 patient gone

“We’ll call once the doctor’s schedule is confirmed.” Days pass. Nobody calls.

A counsellor promises a callback once the slot is confirmed. The slot gets confirmed, but the call never happens. The enquiry sits untouched for days.

Cost: Enquiries that never convert

WhatsApp is where the real conversation happens

Patients ask about cost, doctor availability and reports over WhatsApp. Your team replies from personal numbers. None of it lives in your system.

Cost: Patients getting different experiences from the same team

Manager finds out at month-end, not mid-funnel

Your MIS report shows conversion numbers after the month closes. By then, the enquiries that needed a nudge have already gone cold.

Cost: ₹2–5L per month

Multiple centres, one blind spot

Each branch or department thinks its numbers are fine. The aggregated number at month-end tells a different story — and nobody caught it while it was still fixable.

Cost: Revenue lost before you see it

No visibility into what's actually said on calls

Some counsellors convert enquiries into consultations consistently. Most don't. You have no way to know what objections keep coming up.

Cost: Training that never sticks

A 15-person enquiry team handling 300 enquiries/month with a 12% slip rate loses roughly 36 enquiries before they're ever properly followed up. At an average realized value of ₹8,000 per converted enquiry, that's ₹2.88lakhs walking out the door every month.

₹ 2,88,000+

avg. monthly leakage / 15-person team

See your leakage Live

How Erino Works

Five mechanisms that close the
gap between enquiry and booking.

Not features — mechanisms. Each one stops a specific type of revenue leakage that costs real estate teams bookings every month.

Auto-assign every inbound lead in under 60 seconds

Portal lead, website enquiry, broker referral, walk-in — the moment it enters Erino, an agent is assigned and a first-contact task is created with a deadline. No lead sits unowned. No lead goes cold while the team debates who should call.

Lead Assignment

Appointments pipeline with auto-tasks at every step

From the first healthcare enquiry to appointment scheduling, consultation, follow-up and booking, Erino automatically creates the next task at every stage. No team member has to remember. No patient enquiry falls through the gaps.

Pipeline Execution

Stuck deal alert — before the prospect goes cold

Stuck deal alert — before the prospect goes cold Any deal that hasn't moved in 48 hours triggers an automatic alert to the manager. The agent gets a nudge. The deal gets rescued while the prospect is still warm — not after they've signed with a competitor down the road.

Real-Time Visibility

WhatsApp, calls, email in one lead timeline

Every message, every call, every note — captured in a single timeline per prospect. When a manager asks "what happened with this lead?" the full story is there in 10 seconds. No more reconstructing conversations from memory or personal phones.

Unified Communications

AI call intelligence — know what's happening on every call

Every call recorded, transcribed, and scored. Buying intent detected. Objections mapped. Agent performance scored. Know which objections your team keeps losing to — and build training around actual data, not assumptions.

AI Call Intelligence

Healthcare Pipeline

Your exact sales flow — with execution enforced at every stage.

This is what a patient enquiry sales pipeline looks like in Erino. Every stage triggers the next action automatically. No step depends on an agent's memory.

New Enquiry

Auto-assign

Agent assigned <60 sec

First Contact

Appointment Task

Call recorded + scored

Appointment Scheduled

Consultation task

Reminder sent to prospect

Consultation Done

Follow-up task

Intent scored by AI

Treatment Discussion

48hr flag

Objections mapped

Treatment Started ✓

Nothing slipped

Outcome captured

Every ⚡ Auto label means Erino creates the next task without any agent input. If any stage sits more than desired hours without movement, the sales manager is alerted instantly — not at month-end review.

Erino- letter 'e' inside a rounded square on a purple background.

How We're Different

Not another CRM.
An execution layer.

Your CRM records what happened. Erino makes sure it actually happens.

Zoho / HubSpot

Generic CRMs built for data management

Takes months to set up with paid consultants

Ground teams avoid using it — revert to WhatsApp

Records what happened, doesn't ensure it happens

Generic workflows that don't match your process

No real-time stuck deal visibility for managers

Purpose-built sales execution system

Live in few days. No consultants. No setup hell.

100% counsellor adoption — feels like WhatsApp

Execution enforced by default — nothing slips

Configured to your exact pipeline and stages

Stuck deals flagged in real time, not month-end

Odoo / Meritto

ERP or enrollment OS — not built for execution

Odoo manages your business — not your sales team

Complex for ground teams — needs constant consultants

Meritto is powerful for managers — counsellors skip it

Sends reminders. Doesn't make slippage visible.

No AI call insights or agent scoring

Customer Stories

Nothing slips. Here’s proof.

Execution became predictable. That’s what changed.

“We were getting 250+ leads a day. I had no idea which ones were actually followed up. Within 2 weeks of using Erino, I could see ownership, next steps, and overdue follow-ups in seconds. That clarity alone paid for the system.”

Swapnil M.

Founder, EdTech Company

“Earlier, I used to personally check follow-up sheets every night.
Now I don’t have to chase the team. The system does it. Nothing slips anymore.”

Victor D.

Founder, Real Estate Sales Team

“We assign leads daily, but I had zero visibility after that.
I used to keep asking for reports.With Erino, I can see follow-ups in seconds.”

Victor D'Souza

Founder

“We assign leads daily, but I had zero visibility after that.
I used to keep asking for reports.With Erino, I can see follow-ups in seconds.”

Shivani S.

Marketing Head

“Our previous CRM recorded everything but enforced nothing. Tasks were there. but discipline wasn’t. Erino changed that.”

Shekhar

Sales Head

“Earlier, two SDRs would call the same lead or worse — no one would call it. Now ownership is visible and fixed. That chaos stopped completely.”

Gaurav S.

Founder

“We were losing hot leads in the first 12 hours.
It wasn’t effort — it was coordination.The structure fixed it.”

Sagar S.

Founder

“We were losing hot leads in the first 12 hours.
It wasn’t effort — it was coordination.The structure fixed it.”

Chetan D.

Co-Founder

“Our previous CRM recorded everything but enforced nothing. Tasks were there. but discipline wasn’t. Erino changed that.”

Ronit S.

Founder

“Earlier, two SDRs would call the same lead or worse — no one would call it. Now ownership is visible and fixed. That chaos stopped completely.”

Sandeep Y.

Head of Sales

“We assign leads daily, but I had zero visibility after that.
I used to keep asking for reports.With Erino, I can see follow-ups in seconds.”

Pavithra R.

Marketing Head

“Our previous CRM recorded everything but enforced nothing. Tasks were there. but discipline wasn’t. Erino changed that.”

Pravin S.

Sales Head

“Earlier, two SDRs would call the same lead or worse — no one would call it. Now ownership is visible and fixed. That chaos stopped completely.”

Aman K.

Founder

“We were losing hot leads in the first 12 hours.
It wasn’t effort — it was coordination.The structure fixed it.”

Manish G.

Founder

“We assign leads daily, but I had zero visibility after that.
I used to keep asking for reports.With Erino, I can see follow-ups in seconds.”

Pavithra R.

Marketing Head

“Our previous CRM recorded everything but enforced nothing. Tasks were there. but discipline wasn’t. Erino changed that.”

Pravin S.

Sales Head

“Earlier, two SDRs would call the same lead or worse — no one would call it. Now ownership is visible and fixed. That chaos stopped completely.”

Aman K.

Founder

“We were losing hot leads in the first 12 hours.
It wasn’t effort — it was coordination.The structure fixed it.”

Manish G.

Founder

Not ready to commit?
Start with a 14-day pilot.

Run Erino on with your team for just ₹8,999/- flat. We configure everything. Your team goes live in 48 hours. We will make sure you see stuck deals and leakage in your first login.

Start My 14-Day Pilot

₹8,999 flat · No per-user charges · No long-term commitment

White-glove setup included

Full AI features active

Your pipeline, your stages

Live in 48 hours

FAQs

Frequently Asked Questions

If you’re evaluating systems seriously, these usually come up.

What is a healthcare CRM?

A healthcare CRM helps healthcare organisations manage patient enquiries, communications, follow-ups and relationships in one place. Erino is a Sales Execution System for healthcare teams that helps manage enquiries, follow-ups and the journey from enquiry to appointment.

What is the best CRM for healthcare sales and enquiry teams?

The right healthcare CRM depends on the team's workflow, enquiry volume and follow-up process. Erino is built as a Sales Execution System helping healthcare sales and enquiry teams, teams automatically assign enquiries, manage follow-ups, track pipeline movement and identify stuck opportunities.

How does Erino help hospitals and clinics manage patient enquiries?

Erino helps hospitals and clinics capture and assign patient enquiries, automate follow-up tasks, track enquiry progress and alert managers when an enquiry becomes stuck. This helps teams respond consistently from the first enquiry through appointment and consultation.

How quickly can Erino be set up?

Erino can be live in 48 hours. Instead of months of implementation, your pipeline, ownership rules and workflows are configured around your existing sales process so the team can start identifying execution gaps quickly.

Will my sales team actually adopt Erino?

Erino is designed around the way sales teams already work, rather than adding complex CRM administration. Reps get clear ownership and actions, while managers see what needs attention without chasing updates manually. Erino reports 100% team adoption across deployed teams.

Can Erino integrate WhatsApp and calls for healthcare teams?

Yes. Erino integrates with supported WhatsApp and calling platforms, helping healthcare teams bring communication activity into their sales execution workflow. This gives managers better visibility into enquiries, conversations and follow-ups.

‍Every patient enquiry matters. Make sure every one gets a follow-up.

100%

+27%

Zer0

48hrs

Your CRM records the enquiry.It doesn't get the pto the appointment.

Five mechanisms that close thegap between enquiry and booking.

Your exact sales flow — with execution enforced at every stage.

Not another CRM.An execution layer.

Nothing slips. Here’s proof.

Not ready to commit?Start with a 14-day pilot.

Frequently Asked Questions

Erino - India's leading sales execution platform where nothing slips.

Your CRM records the enquiry.
It doesn't get the pto the appointment.

Five mechanisms that close the
gap between enquiry and booking.

Not another CRM.
An execution layer.

Not ready to commit?
Start with a 14-day pilot.