Features

Everything that makes
execution unavoidable.

Q: What is Erino CRM and how does it help sales teams?

Erino is a Sales Execution CRM that helps sales teams manage leads, follow-ups, tasks, pipelines, and customer conversations in one place. Instead of simply recording what happened, Erino helps teams know what needs to happen next — from assigning a new lead to the right person and triggering follow-ups to flagging overdue or stuck opportunities. This helps teams reduce manual work, improve execution, and make sure no enquiry slips through the cracks.

Q: What sales processes can Erino automate?

Erino can automate repetitive sales processes such as lead assignment, follow-up reminders, task creation, SLA tracking, escalations, lead routing, status updates, and workflow triggers. Teams can configure rules based on factors such as lead source, location, branch, team member, pipeline stage, or other custom fields. This allows sales and admissions teams to spend less time managing CRM tasks manually and more time speaking with prospects and closing opportunities.

Q: How quickly can a business implement Erino CRM in India?

Erino can be implemented in as little as 48 hours for suitable sales processes. The Erino team helps configure the CRM around the business's existing pipeline, workflows, fields, automations, and reporting requirements, rather than expecting the sales team to figure everything out themselves. Businesses also receive ongoing support for configuration changes, helping teams get up and running quickly without a long, complicated CRM implementation process.

Not a list of modules. A system that forces follow-up discipline, surfaces leakage in real time,
and gives managers the visibility they've never had so that nothing slips.

Erino Kanban-style sales dashboard showing columns for New Lead, Qualified, Demo Scheduled, and Objection Handling with various sales deals and details like contact names, amounts, durations, and statuses.

CRM dashboard for inbound sales showing Dave Smith's record timeline, activities, details, and associated contacts and company.

Dashboard table displaying follow-up deals with columns for Name, Stage, Deal Size, Owner, Created at date and time, and Phone Number.

Erino automation interface showing a workflow named New Deal Auto-Assign & Call Flow with steps: New Deal trigger in Inbound Sales Pipeline, condition If City equals Bengaluru, actions Assign Deal to Bangalore Team (Round Robin) and Create Task for Discovery Call Scheduled.

Erino's Sales dashboard with charts showing deals overview by status, deals per day line graph, deals by source donut chart, lost and won reason analysis bar charts, and deals by owner bar chart.

Erino_bg Bright white circular shape with soft purple gradient rings on a purple background.

Built for Your Process

Built Around How You Sell

Your process stays yours. Erino gives it the structure, visibility, and discipline to actually work.

Workflows That Fit You

No forced workflows. Build stages, workflows, and processes around how your team actually sells.

Rules That Keep Sales Moving

Set your own SLAs, ownership logic, and follow-up rules to keep every lead moving.

One System. Multiple Teams.

Run different teams, pipelines, and processes in one system with the control to manage each your way.

Fully Customizable

Customize stages, fields, rules, ownership, and workflows to match exactly how your team works.

Why rebuild your sales process around a CRM? Build the CRM around your process. See how Erino can fit the way your team already works.

See Erino in Action

Follow-up is no longer optional.

When execution depends on someone remembering to create a task, it will eventually break. Erino makes the next step automatic — at every stage, for every lead, without exception.

Leads are your lifeblood — don’t let them slip.

Erino automates capture, assignment, follow-ups, stage movement, and renewals.

No errors. No delays. No babysitting.

Your team wins back hours every week to focus on real conversations.

See Automation in Action

Workflow diagram showing automation starting with a new lead triggering the creation of two tasks: calling within 2 hours to qualify lead, then sending program brochure and calendar link, with options to add action, set condition, or add delay.

Sales dashboard interface showing categorized deals with timelines, amounts, and follow-up statuses.

Erino AI - See What Humans Miss

Turn every conversation into clear signals, next steps, and real visibility.

Every call is transcribed automatically.

Objections, sentiment shifts, and buying signals are detected.

AI suggests next best actions before momentum drops.

Managers don’t “guess” performance — they see patterns instantly.

See Erino AI in Action

Automatic Follow Ups That Actually Happen

Every lead moves forward — with the next step already in place.

Every lead gets a defined next step.

Overdue actions are visible immediately.

Idle leads are flagged automatically.

Execution becomes predictable — not dependent on memory.

See How Nothing Slips

Screenshot of a Erino sales CRM dashboard showing notifications for follow-up calls and a list of deals with stages and deal sizes.

Our AI-Powered Execution

Your manager can't listen to
every call. Erino can.

Erino's AI features sit on top of the execution system — giving you insight that no spreadsheet or manual review can match.

Call Recording & Transcripts

Every call is recorded and transcribed automatically. No manual notes. No guesswork about what was said.

Automatic

Sentiment Capturing

Erino reads the emotional tone of every call. Know if a prospect was excited, hesitant, or frustrated — without listening yourself.

Real-time

Buying Intent Detection

Hot, Warm, Cold — Erino scores every deal based on signals in the conversation, not the rep's gut feeling.

Ai-scored

Closing Probability

Each deal gets a closing probability score. Managers know exactly where to focus attention to maximise conversions.

Per deal

Objections Mapping

What are prospects pushing back on most? Erino surfaces the most common objections across all calls so you can coach proactively.

Aggregated

Agent Score

Every rep gets a quality score based on their calls. No more subjective reviews — objective data on who is performing and why.

Auto-graded

Loved by admissions managers at demo.

Every team we've demoed the AI features to, has leaned in. It's the feature that turns a "let me think about it" into "when can we start?"

See It Live in a 15min Demo

Dashboard interface of Erino software showing sales pipeline stages New Lead and Qualified with detailed cards for Exam Prep Course, STEM Learning Program, and Coding Bootcamp Partners.

No More “I Thought Someone Was Handling It”

Every lead has a clear owner — and it’s visible to everyone.

Every lead has one clear owner.

No silent handoffs.

No overlap between reps.

Accountability is visible without confrontation.

See Lead Ownership in Action

Move Fast Without Losing Control

Leads are routed, assigned, and followed up instantly — with rules that keep your process in control.

Auto lead distribution based on rules.

Instant assignment to the right rep.

SLA-based reminders to protect speed.

Designed for teams handling high volume of leads per day.

See Lead Routing in Action

Erino dashboard showing sales pipeline analytics including pie charts for enquiries by source and deals overview, and a bar chart for enquiries by owner.

Clarity in Seconds

Know what needs attention, who owns it, and what’s next the moment you open the pipeline.

See active, overdue, and idle leads instantly.

Track team-level follow-up discipline.

Identify leakage before month-end.

No waiting for reports. No spreadsheet chasing.

See Your Pipeline in Action

Shape It Like Your
In House System

Design the pipeline, data, and access around your sales process — not a predefined template.

Custom pipelines and stages.

Custom fields and activity types.

Role-based access control.

Multi-team visibility management.

Built for the way you actually sell.

See How Erino Fits Your Process

Screenshot of Erino sales dashboard showing custom stages, inbound sales pipeline, and detailed deals with statuses and response time.

Fits Into What You Already Use

Connect your existing tools and start executing — without changing how your team already works.

WhatsApp & telephony integration.

Facebook & Google Lead Ads sync.

Razorpay tracking.

Webhooks & API access.

Google Sheets import/export.

100+ In-build integration to support your current execution.

Explore integrations

Not ready to commit?
Start with a 14-day pilot.

Run Erino on with your team for just ₹8,999/- flat. We configure everything. Your team goes live in 48 hours. We will make sure you see stuck deals and leakage in your first login.

Start My 14-Day Pilot

₹8,999 flat · No per-user charges · No long-term commitment

White-glove setup included

Full AI features active

Your pipeline, your stages

Live in 48 hours

FAQs

Frequently Asked Questions

If you’re evaluating systems seriously, these usually come up.

What is Erino CRM and how does it help sales teams?

Erino is a Sales Execution CRM that helps sales teams manage leads, follow-ups, tasks, pipelines, and customer conversations in one place. Instead of simply recording what happened, Erino helps teams know what needs to happen next — from assigning a new lead to the right person and triggering follow-ups to flagging overdue or stuck opportunities. This helps teams reduce manual work, improve execution, and make sure no enquiry slips through the cracks.

What sales processes can Erino automate?

Erino can automate repetitive sales processes such as lead assignment, follow-up reminders, task creation, SLA tracking, escalations, lead routing, status updates, and workflow triggers. Teams can configure rules based on factors such as lead source, location, branch, team member, pipeline stage, or other custom fields. This allows sales and admissions teams to spend less time managing CRM tasks manually and more time speaking with prospects and closing opportunities.

Does Erino provide AI-powered sales and CRM features?

Yes. Erino uses AI to help sales teams get more value from their conversations and customer data. Its AI capabilities include call recording and transcription, call summaries, conversation insights, sentiment analysis, lead scoring, closing probability, and AI-powered sales insights. These features help managers understand what is happening across conversations while giving sales representatives relevant context to act on their next steps.

Can Erino CRM be customized for different sales teams and industries?

Yes. Erino is highly customizable without requiring teams to rebuild their entire sales process around a fixed CRM structure. Businesses can customize fields, forms, modules, pipelines, stages, statuses, tags, layouts, lost reasons, workflows, automations, SLAs, tasks, dashboards, roles, and KPIs. This makes Erino suitable for different sales processes, including real estate sales, education admissions, and other high-volume sales teams in India.

Can Erino integrate leads and conversations from different platforms?

Yes. Erino can bring leads and customer interactions from multiple sources into a centralized CRM workflow. Integrations include platforms such as Meta and Google Lead Ads, real estate portals, WhatsApp Business API, telephony platforms, forms, Calendly, Razorpay, Google Sheets, webhooks, and APIs, along with 100+ other integrations. This gives sales teams one place to manage lead context, ownership, follow-ups, conversations, and pipeline activity instead of switching between multiple tools.

How quickly can a business implement Erino CRM in India?

Erino can be implemented in as little as 48 hours for suitable sales processes. The Erino team helps configure the CRM around the business's existing pipeline, workflows, fields, automations, and reporting requirements, rather than expecting the sales team to figure everything out themselves. Businesses also receive ongoing support for configuration changes, helping teams get up and running quickly without a long, complicated CRM implementation process.

Everything that makesexecution unavoidable.