erinoDeals rarely die on a "no". They die in silence.
A proposal sent on Monday. A parent who said "let me discuss". A discount request nobody approved. Nobody decided to lose these deals; they just went quiet. Erino watches every deal and flags anything idle for 48 hours to the owner and manager, with why it's stuck and what to do next.
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Every lead source, one inbox
Every stuck deal has a reason. Each reason has a fix.
Erino groups stalled deals by why they stopped. Tap Nudge and watch the right next step fire.
Nothing goes quiet without someone knowing.
Stuck-deal rules are set per stage by your account manager and run on every deal.
An idle clock on every deal
Every call, message, note or task resets it. Silence makes it tick.
Flags at 48 hours
Owner and manager are alerted, with the deal's value and stage.
Windows per stage
Hot stages can flag at 24 hours, long cycles later.
The reason, not just the flag
Lost-reason and objection data show why deals stall.
One-click restart
Nudges, cadences and approval tasks fire from the flag itself.
Value at risk, live
See the rupee value of stuck deals before month end.
How do you find stuck deals in a sales pipeline?
Stuck deals are opportunities with no activity for longer than they should have, usually because of an unresolved objection, an absent decision maker, a pending document or an unanswered message. Finding them by hand means scanning every deal. Erino tracks the last activity on every deal and flags anything idle for 48 hours (or a window you set per stage) to the owner and manager, with the stage, value and reason, and lets you restart it with one action.
- 48-hour idle flag
- Per-stage windows
- Owner + manager alerts
- Stuck reasons
- One-click nudges
- Value at risk
How much is sitting in deals nobody touched this week?
Free 30-minute stuck-deal audit. We go through your open deals and show what's stalled and why.
A report shows stuck deals. Erino moves them.
Finding stuck deals is half the job. The other half is restarting them before they're lost.
| When a deal goes quiet | Erino | Spreadsheet | Typical CRMs |
|---|---|---|---|
| Noticed | ✓At 48 hours, automatically | ✕At month end | ~When someone opens a report |
| Who's told | ✓Owner and manager | ✕Nobody | ~Whoever checks |
| Why it's stuck | ✓Reason and objection data | ✕Unknown | ~Free-text notes |
| Restarting it | ✓Nudge, cadence or approval in one click | ✕Manual | ~Manual tasks |
| Value at risk | ✓Live, in rupees | ~Manual formulas | ~Custom report |
Comparison reflects typical setups as of 2026; features vary by vendor, plan and edition. More: Zoho CRM alternatives · LeadSquared alternatives · TeleCRM alternatives
"Our previous CRM recorded everything but enforced nothing."
Founders and sales heads on what changed once follow-ups stopped depending on memory.
We don't sell you a CRM and leave. We stay.
Every Erino account comes with a dedicated team that builds your CRM, changes it as your business grows and trains every new joiner. A partner after the sale, not a ticket number.
✓ Included with every Erino accountA named account manager
One person who knows your business, on WhatsApp and calls.
Most CRMs:A ticket queueSetup changes, included
New stage, field, automation or report? Ask, and we build it.
Most CRMs:Paid change requestsEvery new joiner trained
New team trained as often as needed, not only at launch.
Most CRMs:Trained onceAdoption reviews
We review usage with you and fix whatever isn't sticking.
Most CRMs:Usage nobody checksReady before every peak season
Routing, reports and automations tuned before your busiest weeks.
Most CRMs:You're on your ownYour requests on our roadmap
Feature requests assessed for impact on your business and prioritised.
Most CRMs:Lost in a backlog
Illustration of a typical Genuine Care conversation
Tighten your sales in the meantime.
Free tools our team built for sales teams. No sign-up needed.
Questions sales teams ask us
Didn't find yours? Ask it on a free audit call, or WhatsApp us.
What is a stuck deal?
A stuck deal is an open opportunity with no activity for longer than expected, often because of an unresolved objection, an absent decision maker, pending documents or an unanswered message.
How does Erino detect stuck deals?
Erino tracks the last call, message, note or task on every deal. If nothing happens for 48 hours (or the window you set for that stage), it flags the deal to the owner and manager.
Can I change the 48-hour window?
Yes. Your account manager can set a different window for each stage, such as 24 hours for hot stages and longer for stages where customers take time to decide.
What happens after a deal is flagged?
The owner and manager are alerted with the deal's value and stage, and can restart it in one action: a nudge, a follow-up cadence, a call task or a manager approval.
Can I see the value of stuck deals?
Yes. Erino shows the rupee value of stuck deals by stage, rep and reason, so you see revenue at risk before month end.
Does this work with AI call scoring?
Yes. Objections from AI call intelligence help explain why deals stall.
How long does it take to get started?
Teams can go live in as little as 2 weeks. A dedicated account manager maps your process, sets up Erino and trains your team, including new joiners later.
Is our data safe in Erino?
Erino's data is hosted in India and the platform is aligned with India's DPDP Act. Access is role-based and data is encrypted in transit and at rest. See the Security & Trust page.
Find out how much is quietly dying in your pipeline. In 30 minutes.
An Erino specialist reviews your open deals, shows which are stalled, for how long and why, and what would restart them. You keep the findings either way.
- Your stuck deals, listed
- Value at risk, estimated
- Stage windows designed for your cycle
- A walkthrough of the alerts in Erino
Get your free stuck-deal audit
Share your number and an Erino specialist will review your open deals and show you what's stuck, for how long and why. No cost, no obligation.