erinoNever start a sales call with "who is this?"
When one of your thousands of leads calls, Erino shows their name, stage and last conversation before the first ring ends. Every call is logged on its own, and notes, tasks and activity history sit one tap away. Check-in, check-out and location tracking keep your field team visible too. Your reps sound prepared on every call, even ones they didn't expect.
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Last note: "Fee concern, wants EMI. Decides with father."
Works where your team works
What is a mobile CRM app?
A mobile CRM app puts your sales CRM on your team's phones, so they can see lead details, log calls, update stages, add notes and complete tasks wherever they are. Erino's mobile app goes further for Indian sales teams: a caller ID popup shows the lead's name, stage and last activity when they call, every call is logged automatically, and field reps get GPS check-in/out and location tracking. It runs on Android and iOS and needs an internet connection.
- Caller ID popup
- Automatic call logging
- Full lead history
- Notes & tasks
- Check-in / check-out
- Location tracking
Four screens your reps will open fifty times a day.
Scroll through a working day. The phone shows exactly what they see.
Know who's calling before you say hello
When any of your thousands of leads calls, Erino shows their name, stage, owner and last note on screen. It works even when the number isn't saved, so no call starts with "who is this?"
- Name, stage and owner
- Last note and open task
- Works on unsaved numbers
Last note: "Fee concern, wants EMI. Decides with father."
The whole story, one tap away
Every call, WhatsApp, email, note and task is on the lead, on the phone. Reps see exactly what the office sees, under the same access rules.
- Full activity timeline
- Notes and open tasks
- Same access rules as the web
Calls log themselves. Outcomes take two taps.
Incoming, outgoing and missed calls land on the right lead with their duration. Reps tap an outcome, the stage moves and the next task is set. Recorded calls also get an AI summary.
- Missed calls become callback tasks
- Next task set from the phone
- AI summary on recorded calls
Field visits you can verify
Reps check in and out from the app, and every visit is stamped with time and location against the lead. Managers can see where the field team is during working hours.
- Check-in / check-out
- Visits stamped against the lead
- Live location in working hours
Inside, in the field or running the team. Same app.
Counsellors on calls, reps on the road and managers keeping score all work from the same live data.
60 calls a day, zero "who is this?"
- Caller card on every call
- Calls log themselves
- Your day as a task list
Last note: "Fee concern, wants EMI. Decides with father."
Visits logged where they happen
- Check in at the door
- Visit outcome in two taps
- Lead history before you walk in
The team's day, on your phone
- Calls, visits and check-ins, live
- Who's not checked in, flagged
- Coach on real calls
Want your reps to sound this prepared?
Free 30-minute mobile sales audit. We map how your team calls, visits and follows up today, and where it leaks.
Built for teams that sell on the phone.
Most CRM apps are a shrunk-down website. Here's where the difference shows up for Indian sales teams.
| What a mobile sales team needs | Erino Mobile | Phone + WhatsApp + Excel | Typical CRM apps |
|---|---|---|---|
| Know who's calling | ✓Caller card with name, stage and last note | ✕Only if the number is saved | ~Usually not available |
| Call logging | ✓Automatic, with recording and AI summary | ✕Manual, if at all | ~Manual or add-on |
| Full lead history on the phone | ✓Every call, WhatsApp, note and task | ✕Scattered across apps | ~Partial |
| Field check-in / out | ✓With location, against the lead | ✕None | ~Separate field app |
| Location tracking | ✓Live, during working hours | ✕None | ~Add-on or higher tier |
| Setup and training | ✓Done with you by your account manager | ~None needed, none given | ~Self-serve |
Comparison reflects typical setups as of 2026; features vary by vendor, plan and edition. More: Zoho CRM alternatives · LeadSquared alternatives · TeleCRM alternatives
"Our previous CRM recorded everything but enforced nothing."
Founders and sales heads on what changed once follow-ups stopped depending on memory.
We don't sell you a CRM and leave. We stay.
Every Erino account comes with a dedicated team that builds your CRM, changes it as your business grows and trains every new joiner. A partner after the sale, not a ticket number.
✓ Included with every Erino accountA named account manager
One person who knows your business, on WhatsApp and calls.
Most CRMs:A ticket queueSetup changes, included
New stage, field, automation or report? Ask, and we build it.
Most CRMs:Paid change requestsEvery new joiner trained
New team trained as often as needed, not only at launch.
Most CRMs:Trained onceAdoption reviews
We review usage with you and fix whatever isn't sticking.
Most CRMs:Usage nobody checksReady before every peak season
Routing, reports and automations tuned before your busiest weeks.
Most CRMs:You're on your ownYour requests on our roadmap
Feature requests assessed for impact on your business and prioritised.
Most CRMs:Lost in a backlog
Illustration of a typical Genuine Care conversation
Tighten your sales in the meantime.
Free tools our team built for sales teams. No sign-up needed.
Questions sales teams ask us
Didn't find yours? Ask it on a free audit call, or WhatsApp us.
Does Erino have a mobile app?
Yes. Erino has a mobile CRM app for Android and iOS. Reps can see full lead details, get a caller card when a lead calls, have calls logged automatically, add notes and tasks, update stages, and check in and out with location.
How does the caller ID popup work?
When a lead in your Erino CRM calls a rep's phone, the app shows the lead's name, stage, owner and last activity on screen, similar to how Truecaller identifies numbers. The rep knows who it is and what was discussed before answering, even if the number isn't saved.
Are calls logged automatically?
Yes. Incoming, outgoing and missed calls with leads are logged against the right lead record with duration and outcome. When calls are recorded, Erino's AI adds a transcript and summary to the timeline.
Can managers see where field reps are?
Yes. Reps check in and out from the app, each visit is stamped with time and location against the lead, and managers can see field location during working hours. This helps verify visits and plan territories.
Does the Erino app work offline?
No. The Erino app needs an internet connection so that caller cards, lead history and call logs stay live and in sync across the team. It works on regular mobile data.
Can reps see all lead information on the phone?
Yes. Reps see the full lead record: profile, source, stage, every call, WhatsApp message, email, note and task, with the same access rules set for them on the web.
What happens to call data when a rep leaves?
Calls, notes and visits are logged on the lead's record in Erino, owned by the business. Reassign the leads and the next rep continues with full history.
Is the mobile app secure?
Erino's data is hosted in India and the platform is aligned with India's DPDP Act. Access is role-based, data is encrypted in transit and at rest, and reps see only what their role allows. Read more on the Security & Trust page.
Is the mobile app included with Erino?
Pricing depends on your team size and setup and is shared after a free demo. See the pricing page or book a free audit to get a quote.
How long does it take to roll out to my team?
Teams can go live with Erino in as little as 2 weeks. Your account manager sets up the app, connects your calling and trains every rep, including new joiners later.
Find out how many calls your team walks into blind. In 30 minutes.
An Erino specialist reviews how your team calls, visits and logs activity today, and shows you where conversations restart from zero. You keep the findings either way.
- Your call-logging and follow-up gaps, mapped
- An estimate of deals lost to unprepared calls
- A walkthrough of the caller card on your own leads
- A rollout plan for your field and inside teams
Get your free mobile sales audit
Share your number and an Erino specialist will call you, map how your team calls and visits today, and show you the mobile app on your own leads. No cost, no obligation.